General Return Guidelines

 

  • Standard Products: Full refund of the purchase price within 60 days from the date of purchase.
  • Feel Great Products: 90-day money-back guarantee. To qualify, you must log product use daily in the Feel Great App with at least 50% tracking compliance over the 90 days.
  • Purchases via Distributor: If bought directly from an independent distributor, you must contact them directly for your refund. [1, 2, 3, 4, 5, 6]

 

 

How to Initiate a Return

 

  1. Contact Customer Service: Call 1-800-UNICITY or email cs@unicity.com to obtain return instructions.[1, 2]
  2. Prepare the Package: Return any unused product in its original packaging. You may need to include a signed letter stating the reason for your dissatisfaction. [1, 2, 3]
  3. Send & Track: Retain your return tracking number. Refunds are issued to the original form of payment once the return is processed (typically within 1 week). [1, 2, 3, 4]

 

For full details or to manage online subscriptions, visit the Unicity Help Center or review the Unicity Terms of Use. [1, 2]

 

 

If you let me know which specific product you are trying to return or where you bought it (online vs. a distributor), I can give you more tailored steps.

 

 

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